Terms and Conditions

Terms and conditions apply to the use of this website. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

The leftfieldbikes.com website is operated by 108SQM Ltd, a company registered in the UK, whose registered office is at One Canada Square (37F), Canary Wharf, London, E14 5AA, United Kingdom.

1: Introduction

1.1: You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2: We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2: Orders

2.1: As part of our checkout process you will be given the opportunity to check your order and to correct any errors. You are deemed to have placed an order with us once you have completed the online checkout process. We send you an order acknowledgement via e-mail, detailing the items you have ordered.

2.2: Our acceptance of orders takes place when our website has received confirmation. The purchase contract will be made right away, as all payments are processed immediately. We will notify you directly if we do not accept your order, or have cancelled your order.

2.3: We may refuse to accept an order:
a. Where goods are not available
b. If there has been a pricing or product description error
c. Where we cannot obtain authorisation for your payment
d. Where we cannot verify the buyer’s identity
e. If you do not live in a country which we deliver to
f. You do not meet other eligibility criteria set out in our terms and conditions (See 2.7, 2.8 and 2.9 below).

2.4: All payments, including card payments are handled by PayPal or Klarna and we therefore accept no liability or responsibility for any amount of loss or damage when using PayPal or Klarna’s services. We do not store credit card details nor do we share customer details with any 3rd parties.

2.5: All orders are confirmed automatically via email on receipt. A duplicate invoice for each transaction, if required, is available by email on request.

2.6: Orders within London’s M25 will be delivered free of charge, as will smaller items like t-shirts and mudguards. Larger items like bicycles will only be delivered further afield by prior arrangement. If you are in any doubt about this, contact us before placing your order. Note: the Cycle to Work Scheme expressly forbids shipping/insurance to be included, so must be paid for separately.

2.7: All orders are processed in England in accordance with English law. If you live in Northern Ireland, The Isle of Man, Channel Islands, Wales or Scotland then your order will be processed in accordance with English law applicable at our address, so any variations applicable in your local jurisdiction do not apply.

2.8: Orders from countries not listed within 2.7 must also be placed through an English address.

2.9: We may deliver items outside London’s M25 when there is not an Official Dealer where you are (and/or to countries in the EU).

2.10: If you place an order for delivery outside London’s M25 without checking this first, we may cancel the order, refund you, then refer you to your nearest Official Dealer. If we do proceed, there may be additional delivery and/or insurance costs to pay as well.

2.11: Items purchased through the Cycle to Work Scheme cannot include any associated delivery costs and/or delivery-related insurance. If these or any other costs/fees are necessary/required, they must be paid for separately.

2.12: Not all items are eligible for purchase through the Cycle to Work Scheme. There is a list of exceptions, which is subject to change without notice. Kindly check with the appropriate authority before ordering.

(Eligible equipment includes cycles and cyclists’ safety equipment. The tax exemption defines a “cycle” as ‘a bicycle, a tricycle, or a cycle having four or more wheels, not being in any case a motor vehicle’. An electrically assisted pedal cycle can be included under the scheme. Cyclists’ safety equipment is not defined in the legislation.)

2.13: Ex-demo items, showcase items, display items, old stock and other items deemed used prior to sale are sold as-it and without any warranty of any kind.

2.14: Customisable electronics and components are tested by the manufacturer and as such are offered in good faith and sold as-is, without any warranty of any kind: individual parts may be exchanged at our discretion.

3: Prices

3.1: All prices include VAT (where applicable) at the current UK rate. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

3.2: Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3: Delivery and VAT are calculated based on UK delivery. Our orders are in GBP Sterling. We do not have any control over the exchange rate applied by banks to transactions made on this website.

4: Security/Fraud Prevention

4.1: For your security, all Credit and Debit Card transactions are subject to stringent security checks, including AVS which checks whether the billing address matches the card-issuer’s records for that card. The Billing address must match the spelling and format that appears on the Card Statement, otherwise the Card will be declined.

Please ensure that you have the Card-holder’s permission before making a purchase.

4.2: 108SQM Ltd. will not store your Credit or Debit Card details. Once the initial transaction has been processed (including via PayPal or Klarna), we cannot access your Credit or Debit Card, other than to make a full or partial refund when necessary.

4.3: Refunded payments are transferred back to the Card, PayPal or Klarna Account which was originally used to pay for the order. 108SQM Ltd. does not retain Credit or Debit Card details, this process is handled by PayPal or Klarna.

4.4: To prevent Credit Card fraud on our website we have introduced the following restrictions:

a. The Billing address must have the UK landline phone number for the Card-holder.

b. Where the Billing address is different from the Shipping address, the Shipping address must be to a recognised UK business, ie one that can be looked up via BT (such as a plc or ltd company) not a residential address.

c. Orders will be delivered to the Billing address, except by prior arrangement.

d. Stock items will be delivered within 24 hours. Special orders and non-stock items will be delivered within 24 hours of our receiving them (typically 2-3 business days from when the order is received). This may require additional time, as/per our Courier’s processes.

If the Card-holder does not have a landline phone or you need to place an order with a separate Shipping address that is not a recognised business (such as a gift that is to be sent directly to the recipient’s home); to ensure the smooth processing of such an order, additional information should be supplied using the Contact Us form or by emailing us, quoting the order number.

Please bear in mind that we may need to make certain enquiries, eg: contact the card holder and/or establish the shipping address to verify the details before dispatch. We cannot guarantee same day dispatch when the Card-holder cannot be contacted to confirm a third party delivery before the shipping deadline. If we are unable to verify to our satisfaction that the details are genuine we will not dispatch the order. Please therefore supply as much information as possible.

Orders where the Billing and the Shipping address are the same are not affected, please where possible ship to the Billing address.

These measures help will us to prevent unauthorised use of your credit card on our Website.

4.5: Items brought to your home/work/equivalent address by our team/associates at our discretion are expressly excluded from Distance Selling Regulations (eg; a family cargo bike/trike arranged as ready to ride).

4.6: Individual items assigned to a chargeback/equivalent must be returned within 7 days in their original/saleable condition by the purchaser and may incur a reasonable restocking fee. Items deemed to have used/modified/customised/damaged prior to return to us shall be rejected and the full sale price due immediately, along with all associated costs.

4.7: Any attempt to defraud through chargeback/equivalent shall be assigned to an appropriate collections agency/equivalent, with all reasonable costs associated with the said action to be recovered.

5: Cancellations/returns policy

5.1: To avoid costly returns, customers should check all product descriptions carefully before purchasing from our website. If you wish to cancel or return your order:

a. Before dispatch, you can email us to cancel an order; or

b. Where goods have already been dispatched to you, by cancelling the order in writing within 7 working days of receipt of the goods (or by notifying us by email), as per the Distance Selling Regulations. The costs of returning goods to us shall be borne by you.

5.2: Upon receipt of the goods we will give you a refund of the amount paid for the goods or an exchange credit as applicable.

5.3: The rights to return the goods to us as referred to in clauses 5.1/5.2 will not apply in the following circumstances: in the event that the product has been used, or is not in the same condition as it was delivered to you (eg; customisable electronics/components), or where the product is a special order (eg; a tailor-made bicycle, wheel-set, ex-demo item, or non-stock item).

The provisions of this clause 5.3 do not affect your statutory rights.

5.4: Clauses 5.1 – 5.3 give an overview of our returns and cancellation policies. For further information furnish us with the details of your enquiry before placing an order.

6: Licensing

6.1: You are permitted to print and download extracts from this Website for your own use on the following basis:

a. No documents or related graphics on this Website are modified in any way;
b. No graphics on this Website are used separately from accompanying text; and
c. Any of our copyright and trademark notices and this permission notice appear in all copies.

6.2: Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation names, photographs and graphical images) are owned by us or by our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 6.1 above for any purpose is prohibited. If you breach any of the items within these terms and conditions, your permission to use this Website is terminated automatically and you must destroy any downloaded or printed extracts immediately.

6.3: Subject to clause 6.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

6.4: The names LEFTFIELDBIKES, Leftfield Bikes, Cycle2Work Professional and Cycle2Work Standard are protected by copyright.

6.5: Any rights not expressly granted in these terms are reserved.

7: Service availability

7.1: While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

7.2: Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

8: Visitor conduct

8.1: Other than personally identifiable information, which is covered under the Data Protection Act 1998, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

8.2: You are prohibited from posting or transmitting to or from this Website any material:

a. That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
b. For which you have not obtained all necessary licences and/or approvals;
c. Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
d. Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

8.3: You may not misuse the Website (including, without limitation, by hacking).

8.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material, including in breach of clauses 8.2 or 8.3.

9: Links to/from third party websites

9.1: Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

9.2: If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

a. You do not remove, distort or otherwise alter the size or appearance of logo(s);
b. You do not create a frame or any other browser or border environment around this Website;
c. You do not in any way imply that we are endorsing any products or services other than our own;
d. You do not misrepresent your relationship with us nor present any other false information about us;
e. You do not otherwise use any trademarks displayed on this Website without our express written permission;
f. You do not link from a website that is not owned by you; and
g. Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

We expressly reserve the right to revoke any option granted in this clause at any time and without notice.

9.2: For breach of these terms and to take any action we deem appropriate.

9.3: You shall fully indemnify us for any loss or damage that we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.

10: Registration

10.1: To register with Leftfield Bikes you must be over eighteen years of age.

10.2: Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

10.3: Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

10.4: We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

11: Disclaimers

11.1: While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

11.2: The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

11.3: Every care has been taken to ensure that the descriptions and pictures represent our products accurately. However, due to the limitations of the technology used to display the pictures of our goods, minor variations between the on-screen images and the physical goods may occur. Users should ensure that they have read the item descriptions before purchasing. To find a full description of an item, please click on the picture. A brief overview of the item will appear. A full description of each product can then be found underneath that picture under the ‘Description’ tab. We are happy to answer any questions regarding sizing, description or the terminology used on this website. Contact details can be found on the Contact Us page.

12: Liabilities

12.1: We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

12.2: Nothing in these terms and conditions shall exclude or limit our liability for
a. Death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977);
b. Fraud;
c. Misrepresentation as to a fundamental matter; or,
d. any liability which cannot be excluded or limited under applicable law.

12.3: If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

12.4: You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

12.5: Cycle2Work Professional and Cycle2Work Standard are proprietary names which are currently used to access services provided by CycleToWorkNow Ltd., including PROc2w. When these services are used, CycleToWorkNow Ltd. is responsible for their administration and accepts all liabilities for them. We are excluded from all responsibility for and liabilities towards all items purchased in conjunction with services provided by CycleToWorkNow Ltd., once these services are adopted.

12.6: When items are purchased using either the Cycle2Work Professional or Cycle2Work Standard, it is the buyer’s responsibility to ensure compliance. Where items purchased are not eligible for inclusion in any third party scheme, items will be considered a regular sale.

13: Law and jurisdiction

13.1: We do not warrant that all materials/items for sale on the Website are appropriate or available for use either inside or outside the United Kingdom.

13.2: All transactions are be governed by and construed in accordance with English law. Place of purchase and jurisdiction is London, England. English law applies to all transactions irrespective of purchaser’s residence or location.

13.3: Disputes arising in connection with previous transactions and/or related to these terms and conditions/other shall be subject to the exclusive jurisdiction of English courts.

13.4: It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside England, you do so at your own risk and you are responsible for compliance with local laws.

14: Demonstrations

14.1: By booking a demonstration, you agree to accept full responsibility for yourself and whichever vehicle(s) you test.

14.2: You agree to pay for any damage caused either to the vehicle(s) during testing, property and/or third parties as a result of your demonstration immediately.

14.3: Use of any vehicle(s) is/are at the discretion of the agent who hosts the demonstration. If the host deems you unsuitable for a demonstration for whatever reason, it will not take place (eg; if you do not match with manufacturers guidelines for the vehicle(s).

14.4: The booking fee will be refunded within 24 hours of your demonstration. The timeframe for the completion of this may be affected by your Card, PayPal or Klarna Account’s provisions and/or processing format (eg: an eCheque to an unverified account).

14.5: Use of any vehicle(s) does not imply a transfer of ownership.

14.6: In the event of personal injury you accept responsibility for your actions.

14.7: If you suffer from a medical condition(s) which is/are likely to affect your ability to control the vehicle(s) you wish to book, this/these must be declared prior to booking a demonstration. We are happy to discuss the suitability of all vehicles in advance.

14.8: Anybody who wishes to book a demonstration must be at least 18 years old.

14.9: During a demonstration the agent will retain your passport, utility bill and the credit/debit card used for the booking. These will be returned as soon as the vehicle(s) have been returned and checked over, as long as the vehicle(s) are not damaged. In accordance with 14.1 and 14.2, damages will be paid for immediately. In the event that the vehicle(s) is/are returned in an unsaleable condition, you accept to pay the full retail price for the vehicle(s). Where possible damage costs will be limited to repairs.

14.10: Use of any vehicle(s) must be within the applicable legislation.

15: Miscellaneous

15.1: You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

15.2: If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.

15.3: Anybody who wishes to make a purchase must be at least 18 years old.

15.4: The information on this website is based on a UK operation. Website users from outside the UK may need to make adjustments to/allowances for/data on the website to their own telephone system/timezone/currency.

16: The Cycle to Work Scheme is governed by English Law and specific details may change from time to time. It’s your responsibility to ensure that any adjustments are within your limits. If you plan to change your job in the next twelve months, then it may not be the best idea to commit to services related to it.

17: Gift Certificates are valid for a period of 90 days after purchase. They can be combined if two or more people wish to contribute to the same item purchased. However they cannot be used in conjunction with another offer, such as an item which is already subject to a discount.

18: Klarna

18.1: Klarna’s Privacy policy. In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

18.2: General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

18.3: Klarna’s Terms and Conditions. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
• Pay in 3
• Pay Later

18.4: Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy statement.